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How to reset login password for ReadyNAS Surveillance
Hello, I installed the ReadyNAS Surveillance App several months ago to have a look-see and at that time changed the admin password to something more secure. I am now ready to connect a camera but...
StephenB wrote:
I believe that Surveillance is supposed to use the NAS admin password. You might need L3 support's help to resolve this.
The default credentials are admin / password, but Surveillance uses a separate user database from the ReadyNAS.
decnal wrote:
Thanks for the help guys - I'll give customer support a try
Shouldn't even need a call to support.
- If you haven't changed the ReadyNAS admin user password (from the default password), you'll need to do that.
- Login to your volume's SMB share (default volume is data), like \\your_nas\data with the admin user.
- You may need to show hidden files, but should be able to go to .apps\surveillance\etc
- View the file called shadow, your password is there.
Hello decnal.
Welcome to the community!
What is the model number of your ReadyNAS unit?
Have you tried admin/netgear1 and admin/password?
Regards,
Hi JennC,
Thanks for your reply.
Model is 102
Yes I tried admin/netgear1 and admin/password after reinstalling the OS from the boot menu - no luck
decnal wrote:
Yes I tried admin/netgear1 and admin/password after reinstalling the OS from the boot menu - no luck
The default admin password of the RN102 would be "password". If you did an OS reinstall, then only "password" would work for the admin ui. Was that ok?
But I think you are wanting to reset the Surveillance password - not the NAS password. Is that correct?
Yes that is correct, reinstalling the OS did reset the password for the main admin ui to "password" but did not reset the password for the Serveillance ui.
I'm wondering if I will need to ssh to the RN102 and delete a particular file?
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