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Forum Discussion
Solved
How to reset login password for ReadyNAS Surveillance
Hello, I installed the ReadyNAS Surveillance App several months ago to have a look-see and at that time changed the admin password to something more secure. I am now ready to connect a camera but...
StephenB wrote:
I believe that Surveillance is supposed to use the NAS admin password. You might need L3 support's help to resolve this.
The default credentials are admin / password, but Surveillance uses a separate user database from the ReadyNAS.
decnal wrote:
Thanks for the help guys - I'll give customer support a try
Shouldn't even need a call to support.
- If you haven't changed the ReadyNAS admin user password (from the default password), you'll need to do that.
- Login to your volume's SMB share (default volume is data), like \\your_nas\data with the admin user.
- You may need to show hidden files, but should be able to go to .apps\surveillance\etc
- View the file called shadow, your password is there.
Can you just run through logging into "your volumes SMB" I've had trouble with logging into the surveillance app.
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