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Forum Discussion
vandermerwe
Oct 02, 2016Master
Logitech Media Server by Super-Poisson not compatible with 6.6.0
In addition to the NasTools version the Super-Poisson version 1.0.6 does not work after upgrading to 6.6.0.
Kberna1376
Oct 27, 2016Apprentice
Netgear broke the app. They need to fix it. Everyone is jumping throgh hoops and deealing with frustration trying to solve a problem they created!
Come on Netgear, do the right thing. Stop making your mistakes our problem. Worst customer service EVER!
HWStigter
Oct 28, 2016Apprentice
@Kbema1376
If you read earlier commentaries you'll notice that this is too easy. Netgear has to update certain parts of the OS to keep it safe. A new version of Perl has been in the works for some time and now was the time to implement it. So the correct way to solve these issues was to ask the developers of LMS to add new libraries that work with this newer version of Perl.
Netgear cannot be responsible for these libraries, they can only help solving these compatibility issues by asking the developers to adjust these libraries or executables.
That is what the activities on this forum achieved.
One might think that Netgear should have tested all these add-ons before releasing the new firmware. That would be ideal, but I don't believe that Netgear has the capacity to do that without help from the community. It's no Microsoft (or Google) as far as it's capacity for testing goes.
So let's be reasonable: the problem was solved in about two weeks time by the communities involved. I've known issues with bigger companies/communities that took much longer to solve (remember SSL?)
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