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Forum Discussion

masonk1's avatar
masonk1
Aspirant
Feb 06, 2017

Plex Media server not available

Hi   Is there any reason why the Plex Media Server app is not available within available apps on my Nas? I have also tried to install downloading direct from the plex site and just get error messa...
Netgear Apps & Add-ons
mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Feb 15, 2017

Can you attempt to install the app again then download your logs and send them in (see the Sending Logs link in my sig)?

masonk1's avatar
masonk1
Aspirant
Feb 15, 2017

Hi

 

I have mailed across the log files as requested

 

Help would be greatly appreciated

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Feb 17, 2017

    What other apps do you have installed?

    Could you e.g. disable the anti-virus service, reboot and see if you can install the PlexMediaServer app then?

    • masonk1's avatar
      masonk1
      Aspirant
      Feb 17, 2017

      I have Joomla and Pydio installed - I have tried removing these apps and restarting Nas but still experience the same issue.

      What did the log files that I provided tell you?

       

       

      Thanks

      • masonk1's avatar
        masonk1
        Aspirant
        Feb 17, 2017

        Also disable anti virus and no difference

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