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Forum Discussion
Polkast fails to install on RN102
I've purchased myself a new NAS this week and went onto Genie+ and purchased "Polkast" however it seems to have got stuck...as Genie+ states "Installing" and my NAS says it can't load the application....
Hi Aayla,
Sorry, but when I clicked on that (i.e. to re-install) if failed to install, and now everytime you try again it reports Installed within "MY PURCHASES", but when clicking on the "MY APPS" tab it states "Installing" within a blue box...and has been for over a week.
Only when I clicked on the purchase an application within Marketplace, it would then state "No supported devices found"....I have seen that Netgear has removed the app now from Marketplace.
Netgear 3rd line support had the call I raised and basically came back stating "The Engineers could no longer make the app work due to compatibility issues. they are requesting that you process a refund to Polkast first".
So, I guess I'll have to wait until Polkast / Netgear find a way to make it work again (without Genie+).
John
Sorry, but when I clicked on that (i.e. to re-install) if failed to install, and now everytime you try again it reports Installed within "MY PURCHASES", but when clicking on the "MY APPS" tab it states "Installing" within a blue box...and has been for over a week.
Only when I clicked on the purchase an application within Marketplace, it would then state "No supported devices found"....I have seen that Netgear has removed the app now from Marketplace.
Netgear 3rd line support had the call I raised and basically came back stating "The Engineers could no longer make the app work due to compatibility issues. they are requesting that you process a refund to Polkast first".
So, I guess I'll have to wait until Polkast / Netgear find a way to make it work again (without Genie+).
John
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