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Forum Discussion
Readynas Surveillance Login fails
Hello, I activated the surveillance app and finaly got to the NVR admin page which was accessible via admin/password. The first thing I did was changing the password. After a while, my session ...
Hello motmot,
Welcome to the community!
ReadyNAS Surveillance password matches the admin page password of the ReadyNAS. Use the password you use when access the admin page of the NAS locally, this is by default admin/netgear1 for legacy units and admin/password for OS6 units.
If you are no longer able to login using any password you think you have used when you changed it, it may be best to contact support center this may already need an L3 escalation.
I checked your records and you still have free phone support for your ReadyNAS 100, take advantage of the support.
Regards,
Hi JennC,
I would not have especially mentioned it when your reply would be right:
"ReadyNAS Surveillance password matches the admin page password of the ReadyNAS. Use the password you use when access the admin page of the NAS locally, this is by default admin/netgear1 for legacy units and admin/password for OS6 units"
Clearly as in my opening post: NO, NEITHER OF THAT WORKS. I can access my nas with my admin password, I cannot access surveillance with my admin password nor with the default passwords like "password" or "netgear1"
And just in case, I repeat my question also:
how to reset the password for the surveillance app without resetting the readynas at all, is there a way to do it with ssh access somehow?
It must be something different, otherwards I could get in.
Thanks for more helpful answers
Tom
Hello motmot,
I included the default admin password on my previous reply just to give you and other readers an idea that ReadyNAS Surveillance password uses admin page password by default.
Please contact support center, this needs L3 escalation who will contact the ReadyNAS Surveillance server.
Regards,
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