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Pimmit1's avatar
Pimmit1
Aspirant
Nov 11, 2020

Ready loud for Android not loading pictures

When using the ReadyCloud app on my Galaxy Note 10+ it will not load pictures. It shows the thumbnail but when I click on a picture it just loads a black screen.

2 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi Pimmit1,

     

    Welcome to the Community!

     

    Have you tried uninstalling and re-installing the app?

     

    If you have another Android device, can you try the ReadyCLOUD app there and see if you will encounter the same issue?

     

    Regards,

    • Pimmit1's avatar
      Pimmit1
      Aspirant
      Thanks for reaching out... But yeah, I've cleared cache/data and uninstalled/reinstalled numerous times. I have also tried on a note 8 and a galaxy A71 5g... None of which work properly. I guess when an app only has 2.2 stars it's about what I can expect...

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