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Forum Discussion
hander2
Oct 06, 2015Aspirant
ReadyNAS Duo v1 and Logitech LMS logging in problem: invalid username or password
Was chasing an error on the network and happened to notice two versions of LMS on my NAS (which had been working fine). 7.7.3 (i think) and one earlier. Deleted both, followed cleaning procedure ...
- Oct 14, 2015
Just to update and close this thread:
I emailed logitech whose tech support I love (in that they actually answer with an action specific to your problem!). In short:
They reset the account which allowed me to login through the initial screen when you access the LMS from the NAS - not sure this was necessary given what follows... but it got me over the initial hurdle.
However, the LMS still wasn't taking the login details on the actual mysqueezebox tab. (rejecting with the same message).
A few emails established that comms from NAS were in some way being blocked.
I then noticed the DNS server setting in the NAS was a bit odd. I'm on BT but just set google DNS of 8.8.8.8 and secondary 8.8.4.4.
Now everything works!
StephenB
Oct 06, 2015Guru - Experienced User
Did you try logitech's forum? (http://forums.logitech.com/t5/Mysqueezebox-com-Squeezebox/bd-p/mysqueezebox)
- hander2Oct 06, 2015Aspirant
Thanks. I've posted it there now too.
- hander2Oct 14, 2015Aspirant
Just to update and close this thread:
I emailed logitech whose tech support I love (in that they actually answer with an action specific to your problem!). In short:
They reset the account which allowed me to login through the initial screen when you access the LMS from the NAS - not sure this was necessary given what follows... but it got me over the initial hurdle.
However, the LMS still wasn't taking the login details on the actual mysqueezebox tab. (rejecting with the same message).
A few emails established that comms from NAS were in some way being blocked.
I then noticed the DNS server setting in the NAS was a bit odd. I'm on BT but just set google DNS of 8.8.8.8 and secondary 8.8.4.4.
Now everything works!
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