Forum Discussion

clinford's avatar
clinford
Aspirant
Jun 22, 2017

ReadyNAS Surevlliance license recover from reset NAS

We have a NAS with two single ReadyNAS Surveillance licenses: RNNVR01L-10000S which died and will not boot.

I have got the two license numbers for the order but I get an Error 11 when I try and them onto another NAS.

This is the same if use the Offline Licence tool.

 

 

2 Replies

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  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello clinford,

     

    I would recommend to contact support for assistance to reset the license.

     
    Welcome to the community!
     
    Regards,
    Marty 
    NETGEAR Community Team

    • clinford's avatar
      clinford
      Aspirant

      Thanks Marty,

       

      Will do and will let you know outcome.

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