NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

clinford's avatar
clinford
Aspirant
Jun 22, 2017

ReadyNAS Surevlliance license recover from reset NAS

We have a NAS with two single ReadyNAS Surveillance licenses: RNNVR01L-10000S which died and will not boot.

I have got the two license numbers for the order but I get an Error 11 when I try and them onto another NAS.

This is the same if use the Offline Licence tool.

 

 

Surveillance

2 Replies

Replies have been turned off for this discussion
  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired
    Jun 23, 2017

    Hello clinford,

     

    I would recommend to contact support for assistance to reset the license.

     
    Welcome to the community!
     
    Regards,
    Marty 
    NETGEAR Community Team

    • clinford's avatar
      clinford
      Aspirant
      Jun 23, 2017

      Thanks Marty,

       

      Will do and will let you know outcome.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More