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Forum Discussion
ReadyNAS Surveillance adding D Link Caera
Hi Guys, New to Netgear community ! I have Readynas 314 with Firmwire 3.8.0 I've already activated 4 cameras License and trying to add D Link DCS 7010L bullet camera with no success. This camera ...
Sorry the Firmware is 6.8.0
Hello Lsdalam,
I saw that you already have an open case with CHAT support and it was unclear what happened with the troubleshooting.
Can you post what you see on the ReadyNAs Surveillance settings? Show if the camera is listed and what you see in the Live View section.
Welcome to the community!
Regards,
Hi Guys,
I had communication with chat support and spent more than an hour online but of no use. The person who was trying to resolve asked to update the surveillance application on the ReadyNAS and restart the chat to continue. I'll contact them within a couple of days as they are only available during working hours and working days. So far, I can see the view from iPhone Netgear surveillance app when on the same network. But no live or playback view on the computer. Even, I don't know if the camera is recording or only live view and if it is recording then where!
Hello Lsdalam,
Is there a way to access the camera on the computer via HTTP? that is to isolate the problem since iPhone Surveillance app sees it. I think the support person sent a follow up email to you yesterday, you might to respond to it.
Regards,
Hello Lsdalam,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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