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Solved
ReadyNAS Surveillance Cannot Activate License
I purchased a license from an online vendor, they mistakenly sent the response from Netgear to an incorrect email address. I now finally have the license but cannot seem to activate it. On my NAS i...
Thanks mdgm.
I've gotten to the bottom of it...
The problem was the ethernet cable was plugged into eth0 - and license activation doesn't work in this case. When I moved the patch cable into eth1, it worked.
Bizzare behaviour. And it's a shame the error message is so generic.
I've had the same error "license activated failed" for 2 or 3 months now. Netgear support said it's due to a security vulnerability - which was apparently fixed with the recent release of ReadyNAS Surveillance. However, i still get the same error when trying to activate my license, after installing this new release.
Interesting that the offline activation worked for you. Not an option for me though, because I only have a mac.
twc, what led to this? Did you do a factory default (wipes all data, settings, everything) without first deactivating the license?
Can you confirm that the NAS is connected to the internet (i.e. email alerts get sent, you get prompted to update the firmware when logging into the admin UI if running an old version etc.).
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