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Forum Discussion

IT_system_anal's avatar
Mar 12, 2018
Solved

ReadyNAS Surveillance Cannot Activate License

Guys,

 

I need to re-activate my ReadyNAS Survillence License due to relocation but it appears I can not contact any one. Could someone please help?

 

Dan 

  • Hi IT_system_anal

     

    You should receive a notification to your E-mail regarding the reset of your licenses.

     

    I already submitted it to support yesterday.

     

    Please let me know if this is already resolved.

     

     

    Regards

     

     

5 Replies

Replies have been turned off for this discussion
  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi IT_system_anal

     

    Welcome to the community!

     

    Have you tried changing the NIC you are using with the ReadyNAS? 

     

    If you have forgotten to deactivate the licenses upon relocation or reformat then you can contact NETGEAR Support for you to be assisted on deactivating the licenses.

     

    Hope this helps!

     

     

    Regards

    • IT_system_anal's avatar
      IT_system_anal
      Aspirant

      This doesnt help me at all as there is no way for me to contact Support asking for the license to be reset. There is no route I can take to get help on this as there is no serial number and the product is not listed for support.

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi IT_system_anal

     

    You should receive a notification to your E-mail regarding the reset of your licenses.

     

    I already submitted it to support yesterday.

     

    Please let me know if this is already resolved.

     

     

    Regards

     

     

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