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Forum Discussion
IT_system_anal
Mar 12, 2018Aspirant
ReadyNAS Surveillance Cannot Activate License
Guys, I need to re-activate my ReadyNAS Survillence License due to relocation but it appears I can not contact any one. Could someone please help? Dan
- Mar 13, 2018
You should receive a notification to your E-mail regarding the reset of your licenses.
I already submitted it to support yesterday.
Please let me know if this is already resolved.
Regards
Marc_V
Mar 12, 2018NETGEAR Employee Retired
Welcome to the community!
Have you tried changing the NIC you are using with the ReadyNAS?
If you have forgotten to deactivate the licenses upon relocation or reformat then you can contact NETGEAR Support for you to be assisted on deactivating the licenses.
Hope this helps!
Regards
IT_system_anal
Mar 12, 2018Aspirant
This doesnt help me at all as there is no way for me to contact Support asking for the license to be reset. There is no route I can take to get help on this as there is no serial number and the product is not listed for support.
- Marc_VMar 12, 2018NETGEAR Employee Retired
Sent you a PM
- IT_system_analMar 12, 2018Aspirant
Marc,
I have just responded.
Thanks for coming back to me.
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