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Solved
ReadyNAS Surveillance Cannot Activate License
I purchased a license from an online vendor, they mistakenly sent the response from Netgear to an incorrect email address. I now finally have the license but cannot seem to activate it. On my NAS i...
Thanks mdgm.
I've gotten to the bottom of it...
The problem was the ethernet cable was plugged into eth0 - and license activation doesn't work in this case. When I moved the patch cable into eth1, it worked.
Bizzare behaviour. And it's a shame the error message is so generic.
If you set a static I.P. on the NAS did you specify the correct DNS Server addresses? Perhaps try adding Google DNS (i.e. 8.8.8.8) to the DNS Server Address List.
Thanks mdgm.
I've gotten to the bottom of it...
The problem was the ethernet cable was plugged into eth0 - and license activation doesn't work in this case. When I moved the patch cable into eth1, it worked.
Bizzare behaviour. And it's a shame the error message is so generic.
So you have got the licence to activate now?
Yes, thanks mdgm.
I'm quite annoyed that Netgear support told me the problem was caused by a security issue that they were in the process of fixing. If they had just said "we don't know", I would've kept digging around myself - and had it fixed several months ago.
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