NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
motmot
Sep 11, 2015Aspirant
Readynas Surveillance Login fails
Hello, I activated the surveillance app and finaly got to the NVR admin page which was accessible via admin/password. The first thing I did was changing the password. After a while, my session ...
motmot
Sep 14, 2015Aspirant
Hi JennC,
I would not have especially mentioned it when your reply would be right:
"ReadyNAS Surveillance password matches the admin page password of the ReadyNAS. Use the password you use when access the admin page of the NAS locally, this is by default admin/netgear1 for legacy units and admin/password for OS6 units"
Clearly as in my opening post: NO, NEITHER OF THAT WORKS. I can access my nas with my admin password, I cannot access surveillance with my admin password nor with the default passwords like "password" or "netgear1"
And just in case, I repeat my question also:
how to reset the password for the surveillance app without resetting the readynas at all, is there a way to do it with ssh access somehow?
It must be something different, otherwards I could get in.
Thanks for more helpful answers
Tom
JennC
Sep 15, 2015NETGEAR Employee Retired
Hello motmot,
I included the default admin password on my previous reply just to give you and other readers an idea that ReadyNAS Surveillance password uses admin page password by default.
Please contact support center, this needs L3 escalation who will contact the ReadyNAS Surveillance server.
Regards,
Related Content
- Nov 24, 2016Retired_Member
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!