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Forum Discussion
motmot
Sep 11, 2015Aspirant
Readynas Surveillance Login fails
Hello, I activated the surveillance app and finaly got to the NVR admin page which was accessible via admin/password. The first thing I did was changing the password. After a while, my session ...
motmot
Sep 14, 2015Aspirant
Hi JennC,
I would not have especially mentioned it when your reply would be right:
"ReadyNAS Surveillance password matches the admin page password of the ReadyNAS. Use the password you use when access the admin page of the NAS locally, this is by default admin/netgear1 for legacy units and admin/password for OS6 units"
Clearly as in my opening post: NO, NEITHER OF THAT WORKS. I can access my nas with my admin password, I cannot access surveillance with my admin password nor with the default passwords like "password" or "netgear1"
And just in case, I repeat my question also:
how to reset the password for the surveillance app without resetting the readynas at all, is there a way to do it with ssh access somehow?
It must be something different, otherwards I could get in.
Thanks for more helpful answers
Tom
JennC
Sep 17, 2015NETGEAR Employee Retired
Hello motmot,
I saw your case 25763478, is has been escalated.
An L3 support engineer is already handling it. You may follow up at my.netgear.com but I strongly recommend to wait for an update from the support expert who escalated the case, give it at least 24 hrs.
Regards,
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