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sayerns's avatar
sayerns
Aspirant
Oct 14, 2016
Solved

ReadyNAS surveillance on os6.6

Can someone from ReadyNas tell me when Surveillance will be updated to work with OS6.6?

  • JennC's avatar
    JennC
    Oct 18, 2016

    Hello sayerns,

     

    What I have just learned is that engineering is doing some evaluation on the update that hopefully is out this month. No promises but engineering is doing their best to release an update the soonest possible time. 

     

    We again apologize for the inconvenience.

     

    Regards,

8 Replies

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    • sayerns's avatar
      sayerns
      Aspirant

      Thank You

       

      I am aware that that is the only update date 16 September 2016 for this problem. I am asking if there will be an update and if so when. 

      I am currently without a security system as i cannot access the camera so my business is vunerable to theft and vandalism.

      Can someone there talk to your developers and give me an idea of when this issue will be fixed? It seems to be a simple fix and you have had 4 weeks+ to do it so far.   

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello sayerns,

         

        I apologize as of now we are also waiting for an update. Hopefully, one of the Netgear experts has an answer for you and respond.

         

        Regards,

  • Thank You JennC

     

    So do i have to just wait here for an expert to contribute or should i be posting elsewhere?

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      sayerns wrote:

       

      So do i have to just wait here for an expert to contribute or should i be posting elsewhere?


      You posted in the right place, hopefully someone from netgear will reply soon.

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello sayerns,

         

        What I have just learned is that engineering is doing some evaluation on the update that hopefully is out this month. No promises but engineering is doing their best to release an update the soonest possible time. 

         

        We again apologize for the inconvenience.

         

        Regards,

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