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Forum Discussion
ReadyNAS Vault : great but overpriced!
Hi! Just saw the ReadyNAS Vault announcement : great news! Something I definitely need to really secure my data as my PC backups are, indeed, copied on my ReadyNAS Duo but still in the same locatio...
Totally agree with everyone's comments on this thread - this service is priced beyond reach...
I just cancelled my trail account with this reason:
"I have two ReadyNAS systems totaling approx. 3TB. At the moment I have approx. 1.3TB to backup. Your pricing would place my current need at around $4k./year (that's the cost of 3-4 new 4TB ReadyNAS devices! -- that's crazy pricing for the service). When the price of a 1TB drive is around $80 (purchased) and even with only a one year expected life use I would expect a service to backup 2TB ($160 of HDD space) for no more than the cost of the disk space (that's ~ $13/month). Now consider that I would be a customer for many (many) years along with many (many) other customers. You can make plenty of money with the drives and service (since they both sell each other) - just don't try to do it up front - be in this for the long term relationship with your customers."
Another idea is to view the whole backup/restore business model like an insurance policy. Pay monthly premiums to backup and then, when a disaster strikes, the user would have to pay a deductable for recovery. How would $7/mo/TB premium with a $250/TB deductable (prorated for smaller amounts and say free for below 5GB recovery). Other options would be to have increased deductables for lower monthly costs. The industry will go this way sooner or later - online backup *is* insurance - use a successful business model -- please!
As far as version history is concerned - make it an option... I don't need it. I just need a snapshot of my files. With a ReadyNAS being used to backup my Time Machine I don't care about versions of files on the NAS (the TM contains my version history, I have it set to 2x my HDD capacity). The NAS is a bulk strorage device, not a working volume.
And for those who say that we are paying for convenience and simplicity - give me a break... please understand history; the most successful technology providers do not make access to their technologies proprietary - they make them universal and competitive. The ReadyNAS Vault servive should not be exclusive to ReadyNAS users. Opening up the storage farm and CRM to others will drive down the price, increase competitiveness, and improve the quality (and usability) of the service.
Edit: the online cancellation did not work so I sent support an email and asked them to respond via email or post here.
I just cancelled my trail account with this reason:
"I have two ReadyNAS systems totaling approx. 3TB. At the moment I have approx. 1.3TB to backup. Your pricing would place my current need at around $4k./year (that's the cost of 3-4 new 4TB ReadyNAS devices! -- that's crazy pricing for the service). When the price of a 1TB drive is around $80 (purchased) and even with only a one year expected life use I would expect a service to backup 2TB ($160 of HDD space) for no more than the cost of the disk space (that's ~ $13/month). Now consider that I would be a customer for many (many) years along with many (many) other customers. You can make plenty of money with the drives and service (since they both sell each other) - just don't try to do it up front - be in this for the long term relationship with your customers."
Another idea is to view the whole backup/restore business model like an insurance policy. Pay monthly premiums to backup and then, when a disaster strikes, the user would have to pay a deductable for recovery. How would $7/mo/TB premium with a $250/TB deductable (prorated for smaller amounts and say free for below 5GB recovery). Other options would be to have increased deductables for lower monthly costs. The industry will go this way sooner or later - online backup *is* insurance - use a successful business model -- please!
As far as version history is concerned - make it an option... I don't need it. I just need a snapshot of my files. With a ReadyNAS being used to backup my Time Machine I don't care about versions of files on the NAS (the TM contains my version history, I have it set to 2x my HDD capacity). The NAS is a bulk strorage device, not a working volume.
And for those who say that we are paying for convenience and simplicity - give me a break... please understand history; the most successful technology providers do not make access to their technologies proprietary - they make them universal and competitive. The ReadyNAS Vault servive should not be exclusive to ReadyNAS users. Opening up the storage farm and CRM to others will drive down the price, increase competitiveness, and improve the quality (and usability) of the service.
Edit: the online cancellation did not work so I sent support an email and asked them to respond via email or post here.
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