NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nickee
Oct 05, 2017Tutor
Resilio Sync disappeared from the list of installed apps after 6.8.1 firmware update Oct 2017
Hello all, I updated to the latest greatest firmware 6.8.1 and already had installed Resilio Sync (formerly BTSync) previously. Now in the Web UI, I dont see it in either the list of installed or a...
Marty_M
Oct 09, 2017NETGEAR Employee Retired
Hello Nickee,
There was an issue raised about the apps missing after upgrading the firmware 6.8.0 but that was address on the latest firmware version 6.8.1. Please try to reboot NAS and try to access the admin page from different browser and computer.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community Team
- NickeeOct 09, 2017Tutor
Hi Marty,
Rebooted twice - tried 2 different computers and Chrome and Firefox with no blockers - the Resilio app is neither in installed NOR available in the marketplace, so it seems to be more than a browser issue.
Thanks
- NickeeOct 09, 2017Tutor
Also this is a new issue INTRODUCED in 6.8.1 not in 6.8.0 - maybe the "fix" actually "broke" things?
- gn00347026Oct 10, 2017Guide
try apt-get update
- NickeeOct 13, 2017Tutor
Hi Marty,
Would this be something that someone could at least verify please?
It should take a few sconds to login to any unit you have and check if Resilio Sync is available to be installed in the new firmware.
I unfortunately do not have a spare unit to do this and would really appreciate 15 minutes of Netgear's time - sounds like a fair ask?
Thanks
- gn00347026Oct 17, 2017Guide
1. see if you got .featuredapps under /apps
2. try apt-get install resilio-sync to see it can be install or not..
- StephenBOct 17, 2017Guru - Experienced User
Nickee wrote:
It should take a few sconds to login to any unit you have and check if Resilio Sync is available to be installed in the new firmware.\
I see it in featured apps, and also on the available apps page. That's running 6.8.1 firmware.
- NickeeOct 17, 2017Tutor
Thanks StephenB - then I guess it is "my problem" even though I havent done anything funky with my setup.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!