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Unable to Install or uninstall apps since 6.10.10 firmware upgrade
Hi
I currently have a ReadyNAS 214 device which after updating to firmware version 6.10.10, no longer allows me to install or update apps via the admin page as Netgear have now disabled it
I only use one app on the device which is Plex Media Server and it is still working fine.
However my concern is that if I ever need to format the device in the future, will I be able to install Plex again via SSH for example?
Any advice would be very much appreciated
Thank you
Rickjones80 wrote:
I currently have a ReadyNAS 214 device which after updating to firmware version 6.10.10, no longer allows me to install or update apps via the admin page as Netgear have now disabled it
Any advice would be very much appreciated
You can downgrade back to 6.10.9.
Rickjones80 wrote:
will I be able to install Plex again via SSH for example?
Whether you downgrade or not, you'll also need to make the changes here:
Posts 1 and 37 are particularly relevant.
Once those changes are made, you will be able to install plex from ssh. And if you downgrade, you would also be able to install it from the web ui.
One caveat - Plex likely won't be providing the app for ReadyNAS indefinitely. You should keep a copy of the deb file. Even then you will likely have to install Plex on a different platform at some point in the future. Personally I run the Plex server on a PC, but keep the media files on my ReadyNAS.
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Rickjones80 wrote:
I currently have a ReadyNAS 214 device which after updating to firmware version 6.10.10, no longer allows me to install or update apps via the admin page as Netgear have now disabled it
Any advice would be very much appreciated
You can downgrade back to 6.10.9.
Rickjones80 wrote:
will I be able to install Plex again via SSH for example?
Whether you downgrade or not, you'll also need to make the changes here:
Posts 1 and 37 are particularly relevant.
Once those changes are made, you will be able to install plex from ssh. And if you downgrade, you would also be able to install it from the web ui.
One caveat - Plex likely won't be providing the app for ReadyNAS indefinitely. You should keep a copy of the deb file. Even then you will likely have to install Plex on a different platform at some point in the future. Personally I run the Plex server on a PC, but keep the media files on my ReadyNAS.
Thank you, I have kept a copy of the Plex deb file and I have now amended my apt sources list which has allowed me to install apps again via ssh
I am also keeping a copy of the 6.10.9 firmware file just in case I decide to downgrade at any point.
Thanks again for your help! 🙂
I'm SO glad I didn't just auto-update. I saw the mention of the "Apps" change in the release notes and it made me want to check around a bit first.
So what is the overall direction here? Is Netgear closing ROS to apps? Is ROS getting deprecated, such that developers just wouldn't bother with it any more? Seems like it's time for a new NAS platform... but I'm curious whatever anyone knows about what's coming.
I've been quite pleased with this platform, even since before it was with Netgear. It's just sad to see a change like this coming and it makes me wonder what next better option there is.
Netgear has clearly already left the NAS market. Given that the Linux version on which the OS is based has been archived, loading apps was already impossible without making changes that could (though very unlikely) open up a path for an attacker. 6.10.10 now makes one aware of the inability to load apps instead of it just failing.
There never was an active developer base for ReadyNAS apps, and those few that were doing so have mostly gone away. But those who do use Plex or another app that is still being updated do have an issue. And so will anyone who uses apps and needs to factory default their NAS.
I personally don't believe that a change with this kind of impact should have ever been put on the update server. A version that just removed ReadyCloud would have been fine, since it's dead, but the inability to load apps should either have been made configurable or not done at all.
I just had this same issue after an auto update. I only run PLEX app and when the new update came out, the upload feature for the app upgrade did not work.
I downloaded v6.10.9 and downgraded the 2304 that runs my Plex.
After the reboot checked version was at 6.10.9 and then went to upload the upgrade to my Plex app and it updated and took the file perfectly.
So all you did was downgrade the firmware and you were able to upload the new ReadyNAS PLEX server? You didn't use SSH to make any of the above recommended configuration changes?
Can anyone comment if this worked because it was a different NAS than mine? Will this likely work on the RN628X as well? I still think I'll try to migrate my server to a Windows PC, but I'd downgrade my NAS firmware in the meantime if I don't have to learn how to use SSH.
XrayDoc88 wrote:
I still think I'll try to migrate my server to a Windows PC, but I'd downgrade my NAS firmware in the meantime if I don't have to learn how to use SSH.
The updates needed to the apt configuration are only needed if the install script needs to install new (or updated) libraries from the debian repository. They are needed simply because the debian community moved those repositories to a new location.
I don't know if updating plex on your machine will require installing new libraries or not. It depends on how old your plex install is, and how the install script is built. It is safe to downgrade to 6.10.9, and then you can just see if you can update plex (or not).
As I said before, you can update the the apt configuration without using ssh. Download the two files that are needed, and put them into the correct folder using winscp on windows PC. You do need to enable ssh in the NAS because that is needed to enable the sftp protocol that you'd use in winscp.
I've actually just been reading this page because I have just logged in and checked that there is a Plex server update, downloaded and had the app installation issue. Of course I am on Firmware 6.10.10 also.
Disabling app updates from the "Available Apps" list is one thing (they haven't worked for months anyway and are all outdated) but preventing app uploads is something completely different and quite frankly uneccessary. So now those of us that use Plex have potential security risks because we cannot update the server. Plex will probably cease supporting ReadyNAS in due course but until then it is a problem not being able to update it.
Yes, downgrading the NAS Firmare to 6.10.9 will solve it.
Yes, Netgear has ceased in the ReadyNAS market.
No, Not everyone knows how to use SSH and make any changes.
We purchased our ReadyNAS units and are well aware that readycloud support has ended, I can accept that but there is absolutely no need to prevent app installations via the WebUI "Upload" tile.
If the aim (which I believe it was) was to prevent usage of the "Available Apps" to avoid installing outdated and security vulnerable apps that were preset then Netgear could have just removed the tile.
Anyway rant over...
Amen! I still can't believe how Netgear just abandons its longtime users without any explanation or logical planning. I have significant money invested in two RN628X ReadyNAS units, both filled with very expensive HDDs. My whole digital life is stored on those two units. Why on earth not allow their customers to continue to upload NAS application updates from 3rd parties that are still releasing updates? Just plain stupid!
FYI anyone still paying attention here, or wandering this way years in the future.
You can still install apps to 6.10.10 without any SSH and other complexities.
Just tell the NAS you're giving it a new firmware, but provide the apps install package instead. The OS will happily take that package and install it.System->Settings->[Install Firmware]
Successfully used to install the most recent version of Plex on the device. Rebooted, tested, the NAS still works as expected and Plex is running the most recent (1.40.2) version.
I have no idea WHY this works, because it sure as hell shouldn't, but it does.
Note: I had to uninstall the old version of plex first. Installing over that one worked but the app was buggered.
This is on the ReadyNAS 104, runing 6.10.10 BTW.This may only work correctly when installing an update. It certainly won't work with anything that requires updates to or entirely new dependencies if the steps required to change the repository location aren't done.
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