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Forum Discussion
Rickjones80
Feb 26, 2024Tutor
Unable to Install or uninstall apps since 6.10.10 firmware upgrade
Hi I currently have a ReadyNAS 214 device which after updating to firmware version 6.10.10, no longer allows me to install or update apps via the admin page as Netgear have now disabled it I...
- Feb 26, 2024
Rickjones80 wrote:
I currently have a ReadyNAS 214 device which after updating to firmware version 6.10.10, no longer allows me to install or update apps via the admin page as Netgear have now disabled it
Any advice would be very much appreciated
You can downgrade back to 6.10.9.
Rickjones80 wrote:
will I be able to install Plex again via SSH for example?
Whether you downgrade or not, you'll also need to make the changes here:
Posts 1 and 37 are particularly relevant.
Once those changes are made, you will be able to install plex from ssh. And if you downgrade, you would also be able to install it from the web ui.
One caveat - Plex likely won't be providing the app for ReadyNAS indefinitely. You should keep a copy of the deb file. Even then you will likely have to install Plex on a different platform at some point in the future. Personally I run the Plex server on a PC, but keep the media files on my ReadyNAS.
btaroli
Mar 09, 2024Prodigy
I'm SO glad I didn't just auto-update. I saw the mention of the "Apps" change in the release notes and it made me want to check around a bit first.
So what is the overall direction here? Is Netgear closing ROS to apps? Is ROS getting deprecated, such that developers just wouldn't bother with it any more? Seems like it's time for a new NAS platform... but I'm curious whatever anyone knows about what's coming.
I've been quite pleased with this platform, even since before it was with Netgear. It's just sad to see a change like this coming and it makes me wonder what next better option there is.
Sandshark
Mar 09, 2024Sensei - Experienced User
Netgear has clearly already left the NAS market. Given that the Linux version on which the OS is based has been archived, loading apps was already impossible without making changes that could (though very unlikely) open up a path for an attacker. 6.10.10 now makes one aware of the inability to load apps instead of it just failing.
There never was an active developer base for ReadyNAS apps, and those few that were doing so have mostly gone away. But those who do use Plex or another app that is still being updated do have an issue. And so will anyone who uses apps and needs to factory default their NAS.
I personally don't believe that a change with this kind of impact should have ever been put on the update server. A version that just removed ReadyCloud would have been fine, since it's dead, but the inability to load apps should either have been made configurable or not done at all.
- XrayDoc88Mar 12, 2024Guide
I can't believe this firmware update change! I have invested in two Netgear RN628X NAS devices with very expensive, large hard drives. One NAS has 8 hard drives, the other one 6 hard drives. I use them as my PLEX servers and also to store all of my media, including 3 computer backups. I think it is criminal that Netgear would release firmware that kills significant functionality and not warn people in advance. A brief mention in the release notes is not enough! Why even bother to kill the app functionality? They could have just left the firmware at 6.10.9 and never done any more updates.
I also have never heard that Netgear was letting their NAS business go away.
I would really like to keep updating the PLEX servers for ReadyNAS as long as there are releases. I have downloaded a new release that I couldn't install. Is there a trick to downgrading back to the 6.10.9 firmware? I actually think my last firmware was 6.10.8, not 6.10.9. How can you even downgrade now that the upload option is gone?
- StephenBMar 12, 2024Guru - Experienced User
XrayDoc88 wrote:
How can you even downgrade now that the upload option is gone?
You can manually still downgrade to either 6.10.9 or 6.10.8, as the upload was never used for that.
Either way there are config changes you need with ssh to make to keep apt (and the gui upload) working.
See
Posts 1 and 37 are particularly relevant.
- XrayDoc88Mar 12, 2024Guide
Thank you StevenB. I've only ever updated the firmware by simply clicking ok. I didn't know you could choose a file manually. I still need some help if possible.
1. Did firmware 6.10.9 even apply to the RN628X? My NAS went from 6.10.8 to 6.10.10. I don't think I simply missed the option to upgrade to 6.10.9.
2. If yes, is 6.10.9 posted anywhere? When I looked at the Intel firmware on the Netgear site, 6.10.8 is the latest one listed.
3. I read posts 1 and 37, but I don't even know what SSH stands for. I thought I was pretty computer savvy, but I apparently have reached my limit. Is there any beginner, hand holding help available?
4. "Personally I run the Plex server on a PC, but keep the media files on my ReadyNAS." I'm intrigued by your statement. I've assumed that the cleanest, most efficient way to host a plex server with NAS media storage would be to install the server on the NAS. This has worked very well for me for a long time. But with Netgear spinning out of control, perhaps your method makes more sense?
5. With your method:
a. Do you use a Windows PLEX server connected to your NAS by ethernet?
b. Do you ever get notified by PLEX of server updates?
c. Is the update process simple and not likely to be killed by Netgear?
d. Could you map two separate ReadyNAS devices to the Windows server? I currently have PLEX server running on both of my ReadyNAS units so I always have a usable backup.
e. Why did you originally choose to go this route instead of just using the NAS PLEX server option?
Thanks.
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