NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Unable to Install or uninstall apps since 6.10.10 firmware upgrade
Hi I currently have a ReadyNAS 214 device which after updating to firmware version 6.10.10, no longer allows me to install or update apps via the admin page as Netgear have now disabled it I...
Rickjones80 wrote:
I currently have a ReadyNAS 214 device which after updating to firmware version 6.10.10, no longer allows me to install or update apps via the admin page as Netgear have now disabled it
Any advice would be very much appreciated
You can downgrade back to 6.10.9.
Rickjones80 wrote:
will I be able to install Plex again via SSH for example?
Whether you downgrade or not, you'll also need to make the changes here:
Posts 1 and 37 are particularly relevant.
Once those changes are made, you will be able to install plex from ssh. And if you downgrade, you would also be able to install it from the web ui.
One caveat - Plex likely won't be providing the app for ReadyNAS indefinitely. You should keep a copy of the deb file. Even then you will likely have to install Plex on a different platform at some point in the future. Personally I run the Plex server on a PC, but keep the media files on my ReadyNAS.
I've actually just been reading this page because I have just logged in and checked that there is a Plex server update, downloaded and had the app installation issue. Of course I am on Firmware 6.10.10 also.
Disabling app updates from the "Available Apps" list is one thing (they haven't worked for months anyway and are all outdated) but preventing app uploads is something completely different and quite frankly uneccessary. So now those of us that use Plex have potential security risks because we cannot update the server. Plex will probably cease supporting ReadyNAS in due course but until then it is a problem not being able to update it.
Yes, downgrading the NAS Firmare to 6.10.9 will solve it.
Yes, Netgear has ceased in the ReadyNAS market.
No, Not everyone knows how to use SSH and make any changes.
We purchased our ReadyNAS units and are well aware that readycloud support has ended, I can accept that but there is absolutely no need to prevent app installations via the WebUI "Upload" tile.
If the aim (which I believe it was) was to prevent usage of the "Available Apps" to avoid installing outdated and security vulnerable apps that were preset then Netgear could have just removed the tile.
Anyway rant over...
Amen! I still can't believe how Netgear just abandons its longtime users without any explanation or logical planning. I have significant money invested in two RN628X ReadyNAS units, both filled with very expensive HDDs. My whole digital life is stored on those two units. Why on earth not allow their customers to continue to upload NAS application updates from 3rd parties that are still releasing updates? Just plain stupid!
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
