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Forum Discussion
gbeddow
Apr 18, 2018Luminary
RN202 - Cannot uninstall application IDrive
Hi, I have an RN202 running the latest firmware 6.9.3. After rebooting, on the admin page I noticed all the installed apps display their names but their icons are missing. Since space was running...
Marc_V
Apr 19, 2018NETGEAR Employee Retired
Hi gbeddow
Have you tried clearing cache or using a different browser when uninstalling the app? Getting a full system volume greatly degrades the performance of the NAS.
You can send us the logs so we can check if it still fails to uninstall.
Regards
- AmidalaApr 20, 2018NETGEAR Expert
What version of idrive is installed?
- gbeddowApr 20, 2018Luminary
Hi Amidala,
A little challenging to verify since, not only will iDrive not uninstall but, like all the other installed apps right now it won't run, but back in late February I updated to the latest iDrive version 1.00.15.
--Greg
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