NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
gbeddow
Apr 18, 2018Luminary
RN202 - Cannot uninstall application IDrive
Hi, I have an RN202 running the latest firmware 6.9.3. After rebooting, on the admin page I noticed all the installed apps display their names but their icons are missing. Since space was running...
Marc_V
Apr 19, 2018NETGEAR Employee Retired
Hi gbeddow
Have you tried clearing cache or using a different browser when uninstalling the app? Getting a full system volume greatly degrades the performance of the NAS.
You can send us the logs so we can check if it still fails to uninstall.
Regards
Amidala
Apr 20, 2018NETGEAR Expert
What version of idrive is installed?
- gbeddowApr 20, 2018Luminary
Hi Amidala,
A little challenging to verify since, not only will iDrive not uninstall but, like all the other installed apps right now it won't run, but back in late February I updated to the latest iDrive version 1.00.15.
--Greg
- Marc_VApr 24, 2018NETGEAR Employee Retired
The root volume has been full due to apps being installed on it. Also, one thing that might have added on the issue is with Quotas being enabled it has been disabled now.
FS check has been done, kindly see if there are still issues after the reboot.
Regards
- gbeddowApr 24, 2018Luminary
Hi Marc_V, the RN202 is better now (though I still don't trust the disks in it). May I ask what utility you used to clear the input/output errors on it? I tried the Disk Test from the RN202 admin page, the disk test boot mode, and Linux badblocks, none of which showed any problems.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!