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Forum Discussion
rodcrit
Jul 14, 2016Luminary
RN204 Plex app: update available; fails
Have got plex app media server on unit. informs me that an update is available. advises install manually. this I do: download the file < plexmediaserver-ros6-binaries-annapurna_1.0.0.2261-a17e...
- Jul 18, 2016
Thanks BrianL
that works - but make sure you turn OFF the Plex app before uploading, and wait a while for it to complete its shutdown actions..... then it works.
also - on turning ON after the install, wait again for it to complete its actions before trying to open the app.... not drastic, but goes to unknown page.
Rodcrit.
dschwartzer
Jul 14, 2016Luminary
I had the same issue awhile back on a RN202 except I was unable to uninstall the update or reinstall the Netgear version from the Admin panel. Ultimately had to do a factory restore of the ReadyNAS and reinstall the Netgear version of Plex. Since then, I have ignbored the update message.
Would be interested to know if anyone else has been able to do a successful update.
Regards,
David
- JennCJul 14, 2016NETGEAR Employee Retired
Hello rodcrit,
Possibly Plex has not submitted updated version to Netgear yet. Contacting Plex might help if they have the .deb file that you can install manually.
But definitely they need to submitted the new version to Netgear so the available app from admin page is updated.
Regards,
- BrianL2Jul 18, 2016NETGEAR Employee Retired
Hi rodcrit & dschwartzer,
We currently have a problem with our apps server. To get and install the latest plex app, manually download it from plex.tv -> Downloads -> Plex Media Server -> NAS Platforms.
Kind regards,BrianL
NETGEAR Community Team- rodcritJul 18, 2016Luminary
Thanks BrianL
that works - but make sure you turn OFF the Plex app before uploading, and wait a while for it to complete its shutdown actions..... then it works.
also - on turning ON after the install, wait again for it to complete its actions before trying to open the app.... not drastic, but goes to unknown page.
Rodcrit.
- BrianL2Jul 18, 2016NETGEAR Employee Retired
Hi rodcrit,
Thanks for the additional tips. Hopefully others who will encounter the same benefit from this thread.
Kind regards,
BrianL
NETGEAR Community Team
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