NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dabanh_freak
Jan 23, 2019Tutor
RN214 Plex malware file detected.
Woke up this morning to find a strange warning message from my NAS
Antivirus scanner found a threat (Win.Malware.Triusor-6824994-0
No idea what this is, first time it has happened. Should I delete the file? Uninstall?
8 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
It's almost certainly a false detection in the antivirus software (there are a couple of posts in the Clam AV forum reporting this). https://lists.gt.net/clamav/users/74693
You could make sure the file is still in /data/.apps/plexmediaserver-an
napurna/Binaries/Resources/Pyt hon/lib/python2.7/ensurepip/_ bundled/ If you access the NAS with file explorer using the NAS admin credentials you can examine /data/.apps. You do need to either enable viewing of hidden files in the PC, or enter the full path (using the backslash instead of the forward path). For example, \\nas-ip-address\data\.apps\plexmediaserver-an
napurna\Binaries\Resources\Pyt hon\lib\python2.7\ensurepip\_ bundled If the file isn't there, you'll probably need to disable the antivirus package, and reinstall plex.
- jljeeperTutor
I also got the same exact message thismorning
Antivirus scanner found a threat ( Win.Malware.Triusor-6824994-0) in the file /apps/plexmediaserver-annapurna/Binaries/Resources/Python/lib/python2.7/ensurepip/_bundled/pip-8.1.1-py2.py3-none-any.whl. Please delete the infected file soon
- MaliusAspirant
I have the same message, and one more thing. This afternoon, all three of my disks turned RED in the System>Volumes page, and the Shares page tells me I have no shares. I hope these are unrelated.
- jljeeperTutor
Antivirus scanner found a threat ( Win.Malware.Triusor-6824994-0) in the file /apps/plexmediaserver-annapurna/Binaries/Resources/Python/lib/python2.7/ensurepip/_bundled/pip-8.1.1-py2.py3-none-any.whl. Please delete the infected file soon
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!