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Forum Discussion
Slow internet speed
I have a ReadyNAS 312 and currently have the ReadyCloud app v1.19 running on my system. I am the only user of the ReadyNAS and use it for backup and storage. When the app is indexing or uploading f...
tkernaghan wrote:
I have a ReadyNAS 312 and currently have the ReadyCloud app v1.19 running on my system. I am the only user of the ReadyNAS and use it for backup and storage. When the app is indexing or uploading files, my internet speeds go from 100/100 to 5/0 and I can't even load a Google search page. This only happens when the app is indexing or uploading, which happens a lot as I work throughout the day.
When this problem occurs, is the surface able to reach the internet?
Is your ethernet speed gigabit or 100 megabit ("fast ethernet")?
How long does it typically take before the app completes and internet is restored?
One thing you could try is to reduce the priority of the process using Windows Task Manager, and see if that helps.
tkernaghan wrote:
In other words, I'm better off working remotely which should not be the case.
The app can connect directly to the NAS when you are working from home. When you are remote, the connection goes through Netgear Cloud servers, and they will throttle the bandwidth. So in general, the bandwidth peaks will be higher when you are home (though the application will complete more quickly).
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