NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Retired_Member
May 18, 2019SMB plus not running on RN104 under OS 6.10.0 Hotfix2
While not having any issues with my RN426 (OS6.9.5 HF1 Long-term Support) and RN204 (OS6.10.0 HF2), good ol' RN104 (OS6.10.0 HF2) is refusing to run SMB plus, though it claims that the app was succes...
- Retired_MemberMay 29, 2019
OOM-9,many thanks for posting the smbplus configfile, which I compared with the one I have and found nothing wrong.
However, I recalled, that I de-installed linux-dash a while ago. I now have it re-installed successfully again.
That fixed the smbplus issue somehow. So I assume, that smbplus was totally fine, but one or more of the system's components used by linux-dash and smbplus were crippled/mis-configured by the un-install of linux-dash in the past.
OOM-9
May 28, 2019NETGEAR Expert
I am interested on what is happening in these cases. I suspect there might be something related to the apt/deb installation that has encountered an issue from some package.
Can you enabled Secure Diagnostics Mode and PM me the 5 digit number?
Retired_Member
May 29, 2019Thanks for caring, dear OOM-9, but that is no option for me. Any hint from your side (further assumptions and suggestions) in a post from you are most welcome. Kind regards
- OOM-9May 29, 2019NETGEAR Expert
That app installation will be dependant on the `apt install` to be successful. If there are any failed deb packages causing issues can/will cause these issues.
If you are open to share logs, the `apt-history` and `app-install` logs are useful to look at. If you are adventurous and would like to run things on ssh, then you can attempt to install the package on the backend to see what messages you are getting. Example: `apt install smbplus`
- Retired_MemberMay 29, 2019
Just for the records: Upgrading to 6.10.1 a few minutes ago is not fixing this. Installation and De-installation is successful, but the configuration page cannot be invoked as the system has disabled it (see screenshot in first message of this thread).
- OOM-9May 29, 2019NETGEAR Expert
Yea, it looks like there are two different issues in this thread.
The issue that Retired_Member is having is related something on the apache configuration. You can run the `apachectl -t` to check the current apache configuration and see where the error is coming from in the configuration files.
This is the current smbplus apache configuration (under the /apps/smbplus/https.conf file):
<Location /apps/smbplus> Options -Indexes -FollowSymLinks +ExecCGI Order allow,deny allow from all Include "/etc/frontview/apache/Admin_Auth.conf" AddHandler cgi-script .cgi </Location>
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!