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Forum Discussion
HopToad
Oct 03, 2014Tutor
Surveillance Android App Stopped Working #23980210
This App has stopped working on by Samsung G5 phone. When I attempt to bring up the App, the first screen will flash on the screen and then close with an error message that states "Unfortunately, Surv...
HopToad
Oct 18, 2014Tutor
Latest reply from Netgear:
NETGEAR Support 10/18/2014 5:34 AM
Hi George,
This is Jason once again, and I am answering your email on behalf of Marty.
As previously mentioned by Marty, we are constantly doing the best possible way we can to be able to update our app to run smoothly with the latest android. It's just that our previous suggestion is only a temporary solution to alleviate this problem while waiting for the next update.
Sincerely,
Jason
NETGEAR Level 2 Support
NETGEAR Support 10/18/2014 5:34 AM
Hi George,
This is Jason once again, and I am answering your email on behalf of Marty.
As previously mentioned by Marty, we are constantly doing the best possible way we can to be able to update our app to run smoothly with the latest android. It's just that our previous suggestion is only a temporary solution to alleviate this problem while waiting for the next update.
Sincerely,
Jason
NETGEAR Level 2 Support
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