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Forum Discussion
Surveillance Android App Stopped Working #23980210
This App has stopped working on by Samsung G5 phone. When I attempt to bring up the App, the first screen will flash on the screen and then close with an error message that states "Unfortunately, Surv...
NETGEAR Support 10/30/2014 12:20 PM
Hi George,
Thanks for the response and again we do apologize for the inconvenience, our engineering department is aware about and they are working on it right now. I do believe our enginnering department is aware how fast the the release of updates for andorid, IOS and other OS or platform but everything will need to go testing phase to make sure that it would work with updates before releasing it to the end user.
Sincerely,
Marty
Level 2 Support Expert
NETGEAR, Inc.
Hi George,
Thanks for the response and again we do apologize for the inconvenience, our engineering department is aware about and they are working on it right now. I do believe our enginnering department is aware how fast the the release of updates for andorid, IOS and other OS or platform but everything will need to go testing phase to make sure that it would work with updates before releasing it to the end user.
Sincerely,
Marty
Level 2 Support Expert
NETGEAR, Inc.
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