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Surveillance download and install problem RN31211D Firmware 6.4.2
Before I ask my questions on my installation issues, I saw this thread and have a related question: http://community.netgear.com/t5/Current-NETGEAR-and-Partners/Unable-to-install-Surveillance/m-p/10...
The problem was IE 11 on Windows 8.1. I logged on the the box with Chrome and was able to up-load the app (which did not work with IE 11). However, prior to up-loading the app it was not on the installed apps page as the manual states.
The problem was IE 11 on Windows 8.1. I logged on the the box with Chrome and was able to up-load the app (which did not work with IE 11). However, prior to up-loading the app it was not on the installed apps page as the manual states.
Bitbanger76251,
I'm glad that you were able to resolve the issue. The app has been removed from the "Available apps" while we work on the vulnerability. I downloaded and installed the app on a 316 to test. It seems to take a moment but the app eventually shows under "Installed apps".
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