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Forum Discussion
Malolatek90
Jan 31, 2019Follower
Upgrading to ReadyNAS 214
Hello, my RN 214 ( with 2x 3 GB, 2x 4GB ) crashed. In attachmend screenshot from web gui. Before crushed, device lost ip addres few times, and get "external" ip address. Additionaly device show erro...
StephenB
Jan 31, 2019Guru - Experienced User
Did you do something to trigger a format of disk 4? For example, hot-insert a blank disk, or manually format the disk from the volume page?
Your disk_info appears to be on the wrong disk.
I'd power down the NAS, and test the disks in a Windows PC using Western Digital's lifeguard program. You can connect them with SATA, or with a USB adapter/dock. Label them by slot as you remove them.
If the disks pass the diags, then contact Netgear paid support (my.netgear.com). The warranty covers hardware (which could be the problem), but support would charge if it's a software issue (such as file system corruption, etc).
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