NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Aevans0001's avatar
Apr 07, 2021
Solved

ReadyNas 214

So on February 16, 2021 we had a winter storm here in Texas.  On that date we lost power, regained, lost, regained, lost (for 20 hours), regained.  I at some point did power down system and the rest of the electronics. 

 

However my Readynas continued to be very slow. I reset 2 computers and the connection seemed to get better after a while, but still not fast enough.  I am now trying to backup and sync my readynas and am finding transfer speeds to be way too low over ethernet.

 

My process:

 

copying information from drive Y (Qnap) to drive Z (Readynas).  Syncing Readynas to google drive. The reason I am copying things from qnap to readynas is due to the information originally came from the readynas (I previously copied from readynas to qnap but ran out of room).  My speed however is Less than 2 MB/s making 88GB take over 23 hours. On the other hand I just finished copying 1.6TB from the qnap to my pc running at 107MB/s and took 4 hours and 30 minutes. 

 

I also just signed into the readynas and received this error.  Error 1001000022.  which I have not found any information on.  Please explain how to send logs if needed

_______________________________Edit___________________________________________

I may have found one issue.  The system is refusing to start scheduled tasks because it says a defrag is already running.  However the log says it finished. 

 

The system has also froze on me about 3 times, since the storm.  It seems to be working and then it just freezes up and usually does not send me an email about it.  I go in and hit the power button and it is still powered up but not responding.  Only recourse is to pull power.

 

  • Sandshark's avatar
    Sandshark
    Apr 09, 2021

    Can you see if the LAN activity light is still active when the transfer goes to zero?  Although a factory default is probably the best thing to try first, you could have a failing power supply.  The NIC subsystem is powered by the +5VSB (+5 volt standby) part of the power supply, which powers only the NIC and power on/off circuits.  Even if the NAS is "off", that power is still on unless the plug is pulled.  Multiple mains power cycles, especially any "brownout" conditions in between, may have damaged that portion of the supply.

     

    While the supply appears to be a standard flex ATX (aka mini ITX) supply, the pin-out is non-standard.  If a factory default doesn't fix the problem, then using an adapter cable and a standard ATX supply (if you have one available) externally is a good way to check if the power supply is the problem.

12 Replies

Replies have been turned off for this discussion
  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Aevans0001

     

    Would be best to check on the full logs. You can share it to me via Google drive or a similar service. PM me the link so we can check if the issue with the NAS.

     

    HTH

    • Aevans0001's avatar
      Aevans0001
      Tutor

      Sent

       

      In a previous topic (2018) I was asked to send a top command in ssh.  I have completed that.

      • Aevans0001's avatar
        Aevans0001
        Tutor

        Marc_V The ysstem seems to be going from like 2 mb/s to 0 then a about 10 seconds latere back to 2 then 0.  Whats the quickest way to get the files off?  I am trying to clear storage so that I can factory default the machine.  It seems to have problems with Amazon Drive, Email Service, and possibly the maintanance tasks.  

         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More