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Forum Discussion
USB/SATA External Disk Backup – Recent bug or stupid design decision
We have a variety of external disks (150+ over many sites) that we attach to the NAS for external backup that are taken to off-site storage. It is part of the normal operational routine. Been worki...
With all due respect, your suggestion is off-base. We do not need to fix a 'read only' error on the hard drive. It works perfectly in the Windows system.
Only when plugged into the ReadyNAS system does it fail.
Please escalate this issue to the Netgear support staff -- you have the relationship, I do not. There is an obvious problem and it seems related to the recent OS upgrade; at least that is my sense.
There is no reason for the ReadyNAS system to contaminate a perfectly good HDD just because it was unplugged without ejecting it. Users make mistakes and this is an obvious example of not handling the mistake properly.
Windows allows the drive to be connected/disconnected without any issues. My expectation is that Netgear should follow the same conventions.
Digital999 wrote:
Please escalate this issue to the Netgear support staff -- you have the relationship, I do not. There is an obvious problem and it seems related to the recent OS upgrade; at least that is my sense.
I have no connection with Netgear support, so no path to escalate. I am tagging the mods ( Marc_V and JeraldM ).
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