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Forum Discussion
A sad tale of ProSupport woe with ReadyNAS Pro Pioneer!
So I bought and equipped a ReadyNAS Pro Pioneer (6 Bay BYOD) NAS 7/2/2010 and added the ProSupport 24x7 Support and Maintenance upgrade. Overall I have been pleased with the unit (started with 4 x ...
May I ask why you waited 5 weeks to begin posting about your issues on the forum?
Separately, I do agree with you that the Pro Support team should act as professionally and expeditiously as is reasonable. You paid extra for this option and Netgear should take that seriously.
I would be interested in learning if you find another vendor with equal or better support options. I've yet to find one unless you want to consider Windows Storage Server.
Separately, I do agree with you that the Pro Support team should act as professionally and expeditiously as is reasonable. You paid extra for this option and Netgear should take that seriously.
I would be interested in learning if you find another vendor with equal or better support options. I've yet to find one unless you want to consider Windows Storage Server.
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