NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
admin password discrepancy. ReadyNas 4312
I may or may not have fixed my initial problems by upgrading FW from 6.10.8 to 6.10.10. I will try to explain this password issue. I can logon to the webGUI. I do have the admin password for the...
An OS re-install does nothing to your data, so long as that's what you actually do. If you accidently do a factory default instead, it wipes the data.
But if you have that level of concern about the data, you need a backup plan. RAID is insufficient to insure your data is safe. You need it also in an entirely different place (USB drive(s), backup NAS, cloud storage). For protection against flood, fire, theft, etc., that backup should be offsite.
I really appreciate your comments, Sandshark.
Our known-good password worked fine for both WebGUI and SSH. (I don't know enough of Linux to do much without specific instructions.)
At one point, the WebGui briefly began working, with our known-good password, I was able to run a Disk Test.
That revealed Disk 3 tested bad.
Then the WebGUI closed or timed out. I was not able to browse it again. I could complete the login, but only to see the initial device splash page, if that much.
When I removed Disk 3 --- and before it was done rebuilding the RAID --- the WebGUI began working fine. It has continued working great. Known password is good for both SSH and Web.
I'm happy that our NAS is working. I think reinstall would wipe 3+ years of backups. Not good if can be avoided.
My original issue persists. When I use the same credentials with the Netgear RAIDar app, the error is "not a valid User Name or Password". See attachment. The password "password" doesn't work either.
I'm willing to live with that unless someone knows where a separate different admin password for RAIDar is located. I could change that password separately, perhaps. If not, que sera, sera. Or something else about RAIDar.
An OS re-install does nothing to your data, so long as that's what you actually do. If you accidently do a factory default instead, it wipes the data.
But if you have that level of concern about the data, you need a backup plan. RAID is insufficient to insure your data is safe. You need it also in an entirely different place (USB drive(s), backup NAS, cloud storage). For protection against flood, fire, theft, etc., that backup should be offsite.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
