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Forum Discussion

Mrdavepa's avatar
Mrdavepa
Aspirant
Dec 10, 2015

Avoid 2120 6.4.1 firmware upgrade #26163579 #26153708

On 2120 models at least, the system becomes unstable and hangs occasionally.

I upgraded 2 units. One hangs ever evening and one hangs every few evenings. 

 

It leaves the unit completely dead and it must be power cycled to recover.

12 Replies

  • my 2120 v2 is running smoothly with 6.4.1

     

    perhaps check quality of your power. use a ups with voltage regulation

     

     

    • Mrdavepa's avatar
      Mrdavepa
      Aspirant

      Products where both working well before reasonably well before upgrade. Both have UPS's. Problem is firmware. I

       

      Upgrading is a crap shoot.

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Support is working to diagnose what is causing the problem on your systems.

    • Mrdavepa's avatar
      Mrdavepa
      Aspirant

      Yes I have two support tickets open. Neither has deterimned a problem or fix.

       

      I am assuming I'll have to downgrade to 6.2.4, if that is even possible. 

       

      It's been 3 days still no clear answer to the problem. 

       

      My advice to everyone who hasne't upgraded is stay the heck away from it.  You just don't know what the results will be.

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hi Mrdavepa,

         

        When it hangs, you might want to check if the NAS is still responding to ping requests to know if it still working with the network.

         

        Also, one user reinstalled the FW manually and everything went fine.

         

        Regards,

  • I have a similar issue.

    Prior to the upgrade was running 6.4.0, very stable, never any errors. After the 6.4.1 upgrade, poor stability, many 'network location unavailable' errors when in use.

    Admin console, sometime there, sometimes not.


    3 minutes.PNG

     


    Reverting back to 6.4.0 resolved the issues.

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