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Forum Discussion
Best support ever? [case #17037470]
I recently submitted a support request for my ReadyNAS Pro Business Edition as the psu fan was beginning to sing/squeak. My worry was that the bearings are beginning to go and I was hoping that there ...
They probably were temporarily out of stock of refurb'd Pro BEs. They wouldn't give you a Ultra 6 Plus as that lacks business features so upgrading you to the Pro 6 is what happened.
Edit: Either that or a support guy collecting the replacement unit for shipment couldn't tell the difference between the Pro BE and the Pro 6
Edit: Either that or a support guy collecting the replacement unit for shipment couldn't tell the difference between the Pro BE and the Pro 6
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