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Browse ReadyCloud user home folder in Windows 10 (RN426, OS v6.10.3)
Just bought a new ReadyNAS RN426 NAS and updated to OS v6.10.3. Now trying to setup users for it.
I like to have one account for each user that is both accessible through Windows (SMB) and through the mobile apps (ReadyCloud). I found out that I cannot use a local account for that.
The first ReadyCloud account I created to setup the device was already added as a cloud user (visible in the Cloud users tab in the Accounts section of the local web page of the NAS).
I created a new ReadyCloud account for the second user I want to add. The process is not really intuitive (I had to go to the ReadyCloud page of the device, invite a user to one of the default shares, eg Pictures, the e-mail was only sent to my e-mail address, not the address of the invited user, and then I could finalize the invitation process. Isn't there a simpler way to do this?).
Then I tried to access the shares through Windows File Explorer (Windows 10). I entered the credentials of the first account that was added and saw the default shares and the newly created home folder with the email address of the user. When navigating to the user's home folder, I need to re-enter the credentials. But here I am getting stuck. Re-entering the same credentials does not work. The same goes for the second user. I get stuck at the home folder with the email address of the user.
How do I properly setup a user with a ReadyCloud account and access the NAS through Windows File Explorer and browse through the shares and folders?
Ramon
You have found one of the thngs I consider a major failure in ReadyCloud -- a local user and a ReadyCloud user are not and cannot be the same user as far as the NAS OS is concerned. As a result, those two separate users cannot have access to a single home folder.
One option is to not use the built-in home folders and create a pseudo equivalent (with appropriate privilages) manually. They cannot have the same name as a user, including veariations in upper/lower case. So, if you have a user Joe, you cannot have a share (other than the automatic user share) named Joe, jOE, etc. But you can have Joe-share. Fo a small numner of users, this is workable.
Another option, especially useful for a large number of users and for me, even with a small number, is using a separate VPN for remote access instead of ReadyCloud. My choice for that is ZeroTier, but there are others. Some are better set up via your router than the NAS. Using a VPN, a user is always on the (virtual) local network and is the same user whether local or remote..
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Welcome to the Community!
IMO, I find it easier inviting an E-mail address with a SSO account already created, ReadyCloud finds the Email and recognizes it as a ReadyCloud user. Inviting them would be just a click away instead of inviting the user to create a SSO account first.
It would be wise not to include the Email address being used by ReadyCloud on the local user information, and do note that the permissions from local would be different from the cloud users.
The following links might become useful:
https://kb.netgear.com/29785/ReadyCLOUD-FAQ
https://kb.netgear.com/24930/ReadyCLOUD-Allowing-share-access-for-remote-users-and-local-users
https://kb.netgear.com/22871/How-do-I-add-ReadyCLOUD-users-to-my-ReadyNAS-OS-6-storage-system
HTH
Regards
You have found one of the thngs I consider a major failure in ReadyCloud -- a local user and a ReadyCloud user are not and cannot be the same user as far as the NAS OS is concerned. As a result, those two separate users cannot have access to a single home folder.
One option is to not use the built-in home folders and create a pseudo equivalent (with appropriate privilages) manually. They cannot have the same name as a user, including veariations in upper/lower case. So, if you have a user Joe, you cannot have a share (other than the automatic user share) named Joe, jOE, etc. But you can have Joe-share. Fo a small numner of users, this is workable.
Another option, especially useful for a large number of users and for me, even with a small number, is using a separate VPN for remote access instead of ReadyCloud. My choice for that is ZeroTier, but there are others. Some are better set up via your router than the NAS. Using a VPN, a user is always on the (virtual) local network and is the same user whether local or remote..
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