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btfrs_root_node 38
Today I fiorst staterd to get info that my nas is write protectected when tried to write , the I have powered it down from web interface. After that NAS does not boot , instead on display I am getti...
Sorry for typo it is btrfs_root _node 38 message
Hi sebastianci,
Do you have a backup of your data? There could be an issue with the file system of your NAS based on the error message.
Is the NAS still detected on RAIDar? If yes, you can try downloading the system logs and check what caused it.
Regards,
Hi,
Thanks for answer, as with backup it is not teh freshest so I'd loos 2 weeks of my data what is a pain, so I'd like to try some recovering.
RAIDar does not see the NAS though I can ping NAS.
Unfortunatelly ssh is disabled so I do not know how to access NAS without RAIDar or web gui.
Sebastian
Hi sebastianci,
It will be best for you to contact NETGEAR support. They should be able to remotely access your NAS and check if the data can be recovered (https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service).
Regards,
Yes, but I am long after the warranty period, do you know if they provide out of warranty service?
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