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Forum Discussion
Can no longer access my ReadyNAS RN214
Hello - I purchased an RN214 four bay NAS storage device in July 2019. It's been setup and running well since, but suddenly I can no longer access it. Could be a coincidence, but the timing aligns wi...
jrd327 wrote:
Hello - I purchased an RN214 four bay NAS storage device in July 2019.
The warranty is 3 years, so if you purchased new it should be covered. I suggest going to support.netgear.com and request an RMA.
I agree that going to Netgear for a unit in warranty is your best option.
If RAIDar is unable to find the NAS, then that eliminates a lot of potential network set-up issues. RAIDar uses a different protocol than standard. But you could plug the NAS directly into the Mac and see if RAIDar finds it that way. You won't be able to access anything unless you make an IP address change on the Mac, but it'll help you determine if it's the NAS or your network. Also, try it connected directly both with and without drives. If it shows up without drives but not with, then it's an OS issue, not a hardware one.
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