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Can not access RN214 admin page anymore
Hi all, For a week now I am not able to access my admin page anymore. I am also not able to connect to the nas from my Mac. I can however get to the data through Readycloud, although performance...
Adition to this case after a good night sleep :-)
Although I could recover from a config backup and a data volume backup, I would still like a lazy solution :-)
I tried to boot the system with a read-only option to see if I would be able to access the admin page. No luck..
Then I though about shutting the system down and removed disk1 (that looked the worst in de diagnose)
Booting with one disk removed went quickly and I can now access the admin page again.
Of course the system is now in degraded state and unprotected, but I am fairly confident that I can now add a new disk and the system will rebuild itself.
If all fails, I can still go through a total restore option if needed.
So; I will update this item when I finish but for now I will 'close' this item.
Thanks for your support; that was the trigger to set me of in this direction :-)
Jack
PS. I will renew disk4 also!
Maybe try getting the logs with RAIDar. https://kb.netgear.com/20684/ReadyNAS-Downloads
Hi Stephen,
Thx for your quick reply.
I installed RAIDar 6.5.0 on my MacBook and it found the RN214.
I was not able to download the logs. It will start, ask for a file location and then stays at a 0% download progres. After about 10 minutes it will end with an error; "Unable to dowload logs". Tried it a second time and came up with the same error.
I did run a diagnose after that and I put the results in a screenshot.
Don't know if that is bad....... but maybe you can tell me :-)
Jack
Jackvd wrote:
I did run a diagnose after that and I put the results in a screenshot.
Don't know if that is bad....... but maybe you can tell me :-)
Unfortunately disk 1 and disk 4 are both failing. I suspect the failed disk i/o requests (and attempts to reallocate the sectors) are causing the performance problems.
Do you have a backup of the data?
Thought so too....
Disk 2 and 3 were replaced last year and it looks like 1 and 4 are done now too.
There were no diskerrors in the log for the last couple of weeks, but I did create a second TimeMachine instance and that pushed the system from 60% to 70% usage.
That may have worstened the proces.
All 4 disks are the Seagate ST3000 NAS and they seem prone to failure.
I have backups, but it would be nice if I can replace one disk at a time and let the system rebuild.
Or do you think that is not feasable anymore?
Jack
Adition to this case after a good night sleep :-)
Although I could recover from a config backup and a data volume backup, I would still like a lazy solution :-)
I tried to boot the system with a read-only option to see if I would be able to access the admin page. No luck..
Then I though about shutting the system down and removed disk1 (that looked the worst in de diagnose)
Booting with one disk removed went quickly and I can now access the admin page again.
Of course the system is now in degraded state and unprotected, but I am fairly confident that I can now add a new disk and the system will rebuild itself.
If all fails, I can still go through a total restore option if needed.
So; I will update this item when I finish but for now I will 'close' this item.
Thanks for your support; that was the trigger to set me of in this direction :-)
Jack
PS. I will renew disk4 also!
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