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dannybridi's avatar
dannybridi
Aspirant
Jul 11, 2019
Solved

Cannot connect to RN314 after Windows 10 update to 1903

Hi,   Ever since I updated my Windows 10 Enterprise to version 1903, I can no longer connect to my NAS RN310 (Firmware 6.10.1) using the Windows File Explorer. I can ping it, I can use the web inte...
  • StephenB's avatar
    StephenB
    Jul 11, 2019

    dannybridi wrote:

    I found a solution to the issue: I created on the NAS a userid with password identical to the Windows logon. That seems to have solved it. Not sure why though.

     


    Actually looking at credentials was next on my list.

     

    By default Windows will present your Windows username/password to the NAS when you try to access a share.  If that credential isn't accepted, then you can't access the share.  Anonymous access is enabled by default on the NAS, but Microsoft has been tightening up on using that in the PC. 

     

    So one solution (as you found) is to create a user account on the NAS that matches the Windows credentials.  The other is to add a windows credential in the PC that matches user account already on the NAS.  

     

    Great that you resolved it! :smileyhappy:

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