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Forum Discussion

Wattsy25's avatar
Wattsy25
Aspirant
Oct 26, 2017

Cannot register ReadyNas 716 product that I purchased Brand New

Hello,   I purchased a ReadyNas 716 in 2015 brand new.  I am attepting to ad Arcus Milestone licenses to it, however it appears I need to register my product.  In attempting to register it, it says...
Tips from other users
mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Oct 26, 2017

Do you use a different email for ReadyCloud?

 

Can you private message me your serial number?

Wattsy25's avatar
Wattsy25
Aspirant
Oct 26, 2017

PM Sent.  Thanks!

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Oct 26, 2017

    It appears this unit was registered with a small typo in the email address. I’ll ask I.T. for the accounts to be merged.

    • Wattsy25's avatar
      Wattsy25
      Aspirant
      Oct 26, 2017
      Thank you for your help!
      • Wattsy25's avatar
        Wattsy25
        Aspirant
        Oct 30, 2017

        Hello,

         

        How long does the merging usually take.  I don't see the ReadyNas 716 in my products as of today.

         

        Thanks again!

         

        -Erik

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