Forum Discussion

Aspirant

Jan 11, 2019

Cannot see shares from the ADMIN Page

ReadyNas 312 Version 6.9.4 Hotfix 1 The system has been up and running fine for +2 years -- and just noticed I cannot see or access shares that are browsable from Windows 10 PCs. I see th...

Tips from other users

Gmasser

Aspirant

Jan 24, 2019

Thanks in advance ... screen capture of the system->volumes page and the shares page in the web UI.

...and the RAIDar6.6 -- which discovers the NAS just fine. Status = "HEALTHY"

StephenB

Guru - Experienced User

Jan 25, 2019

Well, you posted the volume page, but not the shares page. Can you please post shares also?

Gmasser
Aspirant
Jan 25, 2019
- StephenB
  Guru - Experienced User
  Jan 27, 2019
  Ok. So you can see the "home" folders, but no public shares.
  
  I haven't seen this symptom before. Hopefully JohnCM_S or Marc_V will take a closer look.
  - Marc_V
    NETGEAR Employee Retired
    Feb 12, 2019
    Hi Gmasser
    
    Your volume is online and the data is there but looking on the logs it might have something to do with the Snapshots, best advise is to go through Support so they can escalate the case for you and have experts check it via SSH and resolve this issue.
    
    You can purchase a Pay-Per-Incident contract if you want. if your RN312 were purchased between June 1, 2014 and May 31, 2016 then you have lifetime chat support.
    
    Regards