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Forum Discussion
Can't delete a folder
I'm trying to delete and create some folders from my NAS. I've done this in the past without any problem but now after Entering DESTROY I get different messages for different folders 1) "Could not d...
Spanfan wrote:
I'm trying to delete and create some folders from my NAS. I've done this in the past without any problem but now after Entering DESTROY I get different messages for different folders
1) "Could not delete due to Snapshot deletion failure Code 1004030000". As far as I am aware I don't have any snapshots.
2) "Could not delete share due to configuration update failure. Commit failed."
Can you download the log zip file from the logs page?
Then ask the mods ( JohnCM_S and Marc_V ) to analyze the log zip file for you.
Send them a private message (PM), using the envelope icon on the top right of the forum page. Include a downloadable link to the log zip file in the PM (google drive, dropbox, etc).
Please don't post the logs publicly.
Spanfan wrote:
When trying to reate a new folder I get
"Failed to create share. Please verify that the share name is valid and unique.Could not create requested share Code 101305001"
This happens whatever name I use
There will be an error name matches a username in a NAS account. Some other names are reserved. Maybe if the name doesn't match a username, you should let us know that the name is. Though this might be related to the second error above.
Thanks, I'll get that done tomorrow. Will I need to explain the problem again in the PM ot just send the log file?
Spanfan wrote:
Thanks, I'll get that done tomorrow. Will I need to explain the problem again in the PM ot just send the log file?
It's enough to include a link to this thread in the PM along with the request.
They both do log analysis as a courtesy, which often helps resolve issues w/o needing paid support.
Hi,
I've generated the log file but can't see an option on the PM page to attach it to the PM to JohnCM_S and Marc_V. Sorry to be a numpty but how do I attach the file to the PM?
I don't know if this is relevant or just the normal status but I've just noticed that under Volumes mine is marked as Read Only see attached.
Spanfan wrote:
Sorry to be a numpty but how do I attach the file to the PM?
Upload the zip file to cloud storage (dropbox, google drive, onedrive, etc), and get a shared link to the zip file. Then include that link in the text of your PM.
Spanfan wrote:I don't know if this is relevant or just the normal status but I've just noticed that under Volumes mine is marked as Read Only
That is very relevant, and explains why you can't write anything to the volume. Likely you will have to destroy and recreate the volume (recreating the shares and restoring the data).
But one of the causes for this is disk problems. If that's happened here, then you will want to replace the disks with issues - otherwise the volume will go read-only again, or become completely dead. The mods should be able to sort that out for you.
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