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Forum Discussion
aks-2
Sep 20, 2020Apprentice
Community login failures
In recent weeks I have had problems logging in to this community site, I'm using Firefox 80.0.1, Windows 7, and follow the login button as usual. However, I am getting an error:
The page isn't redirecting properly An error occurred during a connection to www.netgear.com. This problem can sometimes be caused by disabling or refusing to accept cookies.
The way I have found that does work is to visit www.netgear.com first and login to my account there, then go to community.netgear.com.
This only started happening over the recent 2-3 weeks. Any suggestions?
2 Replies
aks-2 wrote:
I'm using Firefox 80.0.1, Windows 7, and follow the login button as usual. However, I am getting an error:
The page isn't redirecting properly An error occurred during a connection to www.netgear.com. This problem can sometimes be caused by disabling or refusing to accept cookies.
I'm not seeing this on my own system (though it is running Windows 10).
Does it happen if you try it from a private window?
- aks-2Apprentice
From my Windows 10 machine, with Firefox 79.0, logging in was fine. I'll experiment some more.
Thanks
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