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Forum Discussion

Omega_up's avatar
Omega_up
Aspirant
Feb 17, 2020

Connection keeps dropping

Morning all I have just perched a readymas 214 and it keeps dropping network connection. I keep getting this message “ The following device lost communication with the NETGEAR Insight cloud service...
Omega_up's avatar
Omega_up
Aspirant
Feb 17, 2020
I am steaming from nas to WDTV LIVE media box and to my pcs and laptop on my home network. I have not as yet looked at the log zip file for errors I thought it might be something to do with the network adapters on the nas maybe not setup correctly.
StephenB's avatar
StephenB
Guru - Experienced User
Feb 17, 2020
Omega_up wrote:
I am steaming from nas to WDTV LIVE media box and to my pcs and laptop on my home network. 

Yes, but how?  Are you using DLNA or browsing to the folders with SMB?

  • Omega_up's avatar
    Omega_up
    Aspirant
    Feb 17, 2020
    Sorry not to sure I just shared the folder on nas drive and searched for the folder on wdtv or pc
    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Feb 17, 2020
      Omega_up wrote:
      Sorry not to sure I just shared the folder on nas drive and searched for the folder on wdtv or pc

      That sounds like SMB.  Is DLNA enabled on system->settings->services?  (If it is enabled you can try disabling it).

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