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Forum Discussion
Roscoe1
Aug 05, 2018Aspirant
Dead ReadyNAS...how to recover the data
Wrong category, but community doesn't have one for "My ReadyNAS just died".
I have a very old (8 years?) ReadyNAS NV+ that just died (no power whatsoever). Model description included in the pic...
Sandshark
Aug 05, 2018Sensei
Given the completely outrageous prices on those replacements, you would need to have some very valuable data before I'd recommend getting one. You can find much more reasonable prices on used ones on eBay. While you'd have no guarantee of how much life you might get from it, you'd likely be safe for long enough to recover the data.
Another option is a temporary or permanent power supply replacement. For simple recovery, the temporary option is probably your best plan. While the ReadyNAS connection looks like a standard 20-pin ATX one, it is slightly modified. The -5V and -12V connections are replaced with additional +12V to give more power for the drives. A diagram is here: ReadyNAS_PSU_pinout. It is pretty easy to take a 24 to 20 pin adapter/extender for an ATX power supply and wire it to do the swap. Then use it externally with a standard supply long enough to recover the data.
Alternately, replacement supplies are available (though also pricy), and a standard Flex ATX supply can be made to work internally, needing the pin swap plus doing something about the fan.
- Roscoe1Aug 05, 2018AspirantThanks...but I looked on eBay. My model wasn’t available and as I couldn’t be sure that my drives could be read by other models I feel that's a gamble.
- SandsharkAug 05, 2018Sensei
There are usually several NV+ units on eBay, though just three right now that I see. Just make sure you get a V1 (silver, with internal power supply), not a V2 (black, V2 on the front lable, external power supply). Note that many on eBay think they have a V2, or even a V3, but really have a V1 because of a blunder on Netgear's part in chosing a moniker for the next generation NV+. Of course, some folks on eBay also believe their unit is worth far more than it really is.
The only other NASes that can use your drives as-is are the old Infrant 600 models, Inftant NV (no plus, looks like the NV+ except no display), the 1100 rack-mount, and the Duo V1 if you only have 2 drives (or 3 and can recover without redundancy from two). Other than the Duo's, those show up for sale much less often than the NV+.
There are options for using a current model to recover data with Netgear's assistance, but you already said you were not inclined to go with another NAS.
The temporary extenal supply still seems best for you. See also this thread: ReadyNAS-NV-RND4000v3-Device-not-powering-on-Looking-for-help
- mdgm-ntgrAug 05, 2018NETGEAR Employee Retired
Were you using X-RAID?
There is a method to attempt to recover data using an ordinary x86 Linux PC. We use software RAID. There would also be some software for Windows (though probably not free) that could do it.
- Roscoe1Aug 05, 2018Aspirant
If X-RAID is the Netgear RAID then yes. And yes, I learned the lesson that a redundant drive array is no substitute for a backup.
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