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Solved
EDA500 Drive Dray Replacement Part Number
I am looking for a replacement standard drive tray for my EDA500. This tray is a standard toolless tray used on many of the newer NAS devices. One of my existing trays plastic latch that closes and...
The EDA500 shipped with the same caddies as the earliest OS6 models. The chassis is identical to the 316, 516, and 716. They did not accept the "alternative hole pattern" now used by some larger drives. But the new ones that do support that configuration fit fine in an EDA500 (and all other desktop OS6 native NAS). So whichever you get, you should be fine.
Corrected Subject
Have you tried contacting Support to purchase it? Part code should be 290-10217-01.
The tray for EDA500 should be the same with other RN100/RN300/RN500 series NAS.
HTH
The part number you gave me 290-10217-01 is not available anywhere. I did a google search and it is not found.
I am not sure how to contact support without paying the annual service fee but I have no other options.
Thanks
The plastic inserts are just a convenience. And one for which I don't really understand the usefulness, since one does not swap out drives very often. Just use the provided screws to hold the drive. If you lost them, screws for SuperMicro servers with 3.5" drives work well and can be purchased on Amazon.
The EDA500 also comes with a "spare" caddy, since it uses the same chassis as a 316, 516, and 716 but can only accept 5 drives.
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